RE-QUEST TERMS OF SERVICE

1. About RE-Quest

RE-Quest is a technology platform designed to connect homebuyers, home sellers, and real estate professionals. RE-Quest is not a licensed real estate brokerage, agent, or lender. We do not participate in real estate transactions, provide real estate advice, or guarantee outcomes.

Our Platform provides tools and features including, but not limited to:

• Property search and listing browsing
• Agent profiles and directories
• In-platform messaging between users and agents
• Reviews and ratings submitted by users
• Educational content related to real estate

2. Platform Fees and Compensation

RE-Quest may charge fees to real estate professionals for premium features, enhanced visibility, or advertising on the Platform. These fees are separate from any commissions, fees, or compensation arrangements between users and real estate professionals.

RE-Quest does not charge commissions on real estate transactions. Any compensation arrangements between users and agents are made independently and are not governed by these Terms.

3. Eligibility

You must be at least 18 years old and legally able to enter into contracts to use this Platform. By using RE-Quest, you represent and warrant that:

• You are at least 18 years of age.
• You have the legal capacity to agree to these Terms.
• You will use the Platform only for lawful purposes.
• All information you provide is accurate and complete.

4. User Accounts

To access certain features of the Platform, you must create an account. By creating an account, you agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information.
• Keep your password confidential and not share it with others.
• Accept responsibility for all activity under your account.
• Notify RE-Quest immediately of any unauthorized use of your account.

RE-Quest reserves the right to suspend or terminate any account at its sole discretion, including for violations of these Terms or for any conduct that we determine is harmful to other users, third parties, or the Platform.

5. Agent Verification and Profiles

RE-Quest may perform limited verification of real estate professionals who register on the Platform. However:

a. RE-Quest does not guarantee the accuracy, completeness, or validity of any agent's credentials, licensing status, or professional qualifications.

b. RE-Quest does not endorse, recommend, or guarantee any agent or their services.

c. Users are solely responsible for independently verifying any agent's credentials, licensing, and reputation before engaging their services.

d. Any “verified” badge or indicator on the Platform means only that the agent has completed RE-Quest's internal registration process and does not constitute a professional endorsement.

Agent profiles may include, but are not limited to:

• Name, photo, and contact information
• License number and brokerage affiliation
• Service areas and specializations
• Client reviews and ratings
• Transaction history or experience summaries

6. Messaging and Communication

RE-Quest provides in-platform messaging features to facilitate communication between users and real estate professionals. By using these features, you agree to the following:

• Messages must be relevant to real estate inquiries or services offered on the Platform.
• You will not use messaging to send spam, unsolicited advertising, or promotional material.
• You will not use messaging to harass, threaten, or abuse other users.
• You will not share illegal, misleading, or fraudulent content through messages.
• You will not use the messaging system to solicit personal information for purposes unrelated to a real estate transaction.

RE-Quest may, but is not obligated to, monitor or review messages for compliance with these Terms. We reserve the right to remove content and suspend accounts that violate these guidelines without prior notice.

User Safety

If you experience any threatening, abusive, or suspicious behavior from another user, please report the interaction immediately using the in-app reporting feature or by contacting us at officialteam.request@gmail.com. RE-Quest will investigate reported incidents and take appropriate action, which may include account suspension or referral to law enforcement.

Fraud Prevention Notice

RE-Quest will never ask you for your bank account information, Social Security number, or payment through messaging. If anyone claiming to represent RE-Quest requests such information, do not respond and report the message immediately.

7. Listings and Information Accuracy

Listing data displayed on RE-Quest may be sourced from third-party providers, including Multiple Listing Services (MLS), real estate agents, property owners, and public records. RE-Quest does not independently verify the accuracy of listing data, including property details, pricing, availability, or descriptions.

ALL LISTING DATA IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. RE-QUEST MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, ABOUT THE ACCURACY, COMPLETENESS, RELIABILITY, OR SUITABILITY OF THE INFORMATION DISPLAYED. USERS SHOULD INDEPENDENTLY VERIFY ALL PROPERTY INFORMATION BEFORE MAKING ANY DECISIONS.

Users are strongly encouraged to:

• Verify property details directly with the listing agent or broker.
• Conduct independent inspections and due diligence.
• Consult licensed professionals for legal, financial, or real estate advice.

8. Acceptable Use

You agree not to use the Platform for any unlawful or prohibited purpose. The following actions are expressly prohibited:

• Violating any applicable local, state, national, or international law or regulation.
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with a person or entity.
• Uploading, posting, or transmitting any content that is defamatory, obscene, threatening, invasive of privacy, or otherwise objectionable.
• Interfering with or disrupting the Platform or its servers.
• Attempting to gain unauthorized access to any portion of the Platform.
• Scraping, data mining, or using automated tools to access the Platform without our express written consent.
• Using the Platform to distribute malware, viruses, or other harmful software.
• Engaging in any discriminatory practices prohibited by applicable fair housing laws.

9. Reviews and User Content

RE-Quest allows users to submit reviews, ratings, comments, and other content (“User Content”). By submitting User Content, you grant RE-Quest a non-exclusive, royalty-free, worldwide, perpetual license to use, display, reproduce, modify, and distribute your content on and through the Platform.

By submitting User Content, you agree that:

• Your content is truthful and based on your genuine experience.
• You will not submit fake, misleading, or defamatory reviews.
• You will not submit content that violates the rights of others, including intellectual property rights.
• RE-Quest may remove or edit User Content at its sole discretion without notice.
• RE-Quest is not responsible for User Content submitted by others.

10. Platform Availability

RE-Quest does not guarantee that the Platform will be available at all times or without interruption. We may:

• Modify, suspend, or discontinue any part of the Platform at any time without notice.
• Perform scheduled or unscheduled maintenance that may result in temporary outages.
• Update, change, or remove features, content, or functionality at our discretion.

11. Third-Party Services

The Platform may contain links to third-party websites, services, or resources. RE-Quest is not responsible for the content, accuracy, or practices of any third-party websites or services. Your interactions with third-party services are solely between you and the third party.

You release RE-Quest from any claims, damages, or losses arising from your use of third-party services accessed through the Platform.

12. Intellectual Property

All content, design, graphics, logos, text, software, and other materials on the Platform are owned by or licensed to RE-Quest and are protected by applicable intellectual property laws. This includes, but is not limited to:

• The RE-Quest name, logo, and branding
• Platform design, layout, and user interface
• Proprietary algorithms and software
• Original content, articles, and educational materials

You may not copy, reproduce, distribute, modify, or create derivative works of any Platform content without our prior written consent.

13. Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

RE-Quest does not warrant or guarantee that:

• The Platform will meet your requirements or expectations.
• The Platform will be uninterrupted, timely, secure, or error-free.
• Any information obtained through the Platform will be accurate or reliable.
• Any defects or errors in the Platform will be corrected.
• The Platform is free of viruses or other harmful components.

14. Indemnification

You agree to defend, indemnify, and hold harmless RE-Quest, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your use of the Platform.
• Your violation of these Terms.
• Your violation of any rights of a third party, including intellectual property rights.
• Any content you submit or post on the Platform.
• Any interaction between you and another user or agent on or off the Platform.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RE-QUEST AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, data, or goodwill
• Service interruption or computer damage
• Cost of substitute services
• Any damages arising from real estate transactions facilitated through or related to the Platform
• Any damages arising from interactions with agents, buyers, sellers, or other users

IN NO EVENT SHALL RE-QUEST'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM EXCEED ONE HUNDRED DOLLARS ($100.00).

16. Third-Party Disputes and Relationships

RE-Quest is not a party to any agreement, transaction, or dispute between users and real estate professionals. Any issues arising between you and a real estate agent, broker, lender, or other third party must be resolved directly between the involved parties.

You agree that RE-Quest is not responsible for and will not be involved in resolving disputes related to:

• Real estate transactions or negotiations
• Commission or fee arrangements between agents and clients
• Property conditions, inspections, or disclosures
• Contract terms between buyers, sellers, and agents
• Lending, financing, or mortgage disputes

17. Termination

RE-Quest may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Conduct harmful to other users or the Platform
• Extended period of inactivity
• Request by law enforcement or government agency

Upon termination, your right to use the Platform will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

18. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

RE-Quest is committed to compliance with the Colorado Privacy Act (CPA) and other applicable privacy regulations. For more details, please refer to our Privacy Policy.

19. Changes to These Terms

RE-Quest reserves the right to modify or update these Terms at any time. Changes will be effective seven (7) days after posting the revised Terms on the Platform. We will notify you of material changes through one or more of the following methods:

• A notice posted on the Platform
• An email sent to the address associated with your account
• An in-app notification

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms.

20. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Denver, Colorado.

21. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Email: officialteam.request@gmail.com

Address: 1975 Peralta Point, Colorado Springs, CO 80910

22. Dispute Resolution and Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in Denver, Colorado.

By agreeing to these Terms, you agree to resolve disputes through arbitration rather than in court, except for claims that may be brought in small claims court.

BY AGREEING TO ARBITRATION, YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL. THIS WAIVER IS VOLUNTARY AND KNOWING. YOU UNDERSTAND THAT YOU ARE GIVING UP THE RIGHT TO HAVE A JURY DECIDE YOUR CASE.

23. Class Action Waiver

All claims and disputes arising under or relating to these Terms must be brought on an individual basis and not as part of a class action, collective action, or representative proceeding.

YOU AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND RE-QUEST ARE EACH WAIVING THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR OTHER REPRESENTATIVE PROCEEDING. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL.

24. Affiliated Platforms and Cross-Platform Services

RE-Quest operates alongside MyAgentNavigator, an affiliated platform also operated by RE-Quest LLC. These platforms may share certain features, data, and services to enhance the user experience.

Users may be able to:

• Access services from both RE-Quest and MyAgentNavigator through a single account.
• View listings, agent profiles, or user reviews that appear on either platform.
• Use shared messaging or communication tools across platforms.

By using RE-Quest, you acknowledge that your information and activity may be shared with MyAgentNavigator in accordance with our Privacy Policy. Each platform may have its own specific terms or guidelines, and users are responsible for reviewing and complying with the terms of each platform they use.

RE-Quest makes no guarantees regarding the availability, accuracy, or interoperability of cross-platform features and reserves the right to modify or discontinue shared services at any time.